If you are an executive or manager, you probably know about the 80-20 Rule. Also known as the Pareto Principle, it is the most essential tool you and your teams can use to stay focused on the 20% of the stuff that is 80% of your business.

Business management thinker Joseph M. Juran suggested the principle and named it after Italian economist Vilfredo Pareto, who observed that 80% of income in Italy went to 20% of the population.

For many phenomena, 80% of the Results stem from 20% of the Actions. It is a common rule of thumb in business; e.g.,

• 80% of your sales come from 20% of your customers.
• 80% of a market is owned by 20% of the businesses.
• What 20% of your business yields 80% of your ROI?
• What 20% of potential markets will yield 80% of the business?
• What 20% of your products features fulfill 80% of the customer's needs?
• What 20% of the design is 80% of the work?
• What 20% improvement in customer service yields 80% increase in customer satisfaction?

Knowing the answers to those questions can help you, your team, and your business work smarter, do more with less, and have more fun working in ways that have the most impact. We can help.